We have an Information Security Program in place that is communicated throughout the organisation. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Our organisation undergoes independent third-party assessments to test our security and compliance controls.
Third-Party Penetration Testing
We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Roles & Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
We perform background checks on all new team members in accordance with local laws.
Least Privilege Access Control: We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews: We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements: All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers: All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor & Risk Management
Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
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